Frequently Asked Questions

Reverse logistics is the process of moving products from customers, retailers or fulfilment centres back through the supply chain for inspection, recovery, repair, refurbishment, resale, recycling or disposal.

We support consumer electronics, home appliances, marketplace returns, retail inventory, large appliances, fulfilment-centre inventory and other high-value products.

Yes. Reverse Green supports brands, marketplaces, fulfilment centres, manufacturers and logistics networks across India.

Products are inspected and classified based on their physical condition, functionality, packaging, accessories and recovery potential into prime, repackage, repairable, refurbishable, liquidation, or recycling buckets.

Yes. Our inspection and evidence-capture processes help identify wrong products, box tampering, missing components and other return abuse cases.

Yes. We support reverse logistics, inspection, recovery, demo and installation services for products such as refrigerators, washing machines and air conditioners.

Products that cannot be repaired, refurbished or reused can be directed toward responsible liquidation, recycling or e-waste processing.

Shipment certification documents product identity, condition, quantity, packaging and movement with supporting evidence to reduce disputes between sellers, marketplaces, and logistics networks.